Contact Us

Customer Support

For questions about product fitment, materials, shipping, returns, or an existing order, email xiniu@t-carbon.com.cn or use the contact form below.

Support Hours

Monday–Friday, 10:00 a.m.–6:00 p.m.

Messages received outside support hours will be reviewed on the next business day. We aim to respond within 1–2 business days.

Help Us Assist You

For order questions, include your order number and the email address used at checkout. For key-fob fitment questions, include the product link and clear photos of the front and back of your key.